It is really important to us is to ensure that our Treasure Trails are up to date and clues are intact. With over 1,200 Trails in the catalogue that is a tall order. However, we are extraordinary lucky in that you, our loyal customers continue to help us with your feedback.
You may not be aware of it, but you help in several different ways.
As you walk around the Trails you have the opportunity to use the Stuck on A Clue Text Line. This is a bespoke service so if you can’t solve a clue you can text us and we will text back the answer! The service is automated and an immediate report is generated for each of our Trails so that we can easily see which clues on which Trails are being texted about. More often than not the clue isn’t broken but is a sneaky one and just wasn’t found, so we watch the text line very carefully.
When you’ve solved the mystery or cracked the code you can submit your answer. Lots of you don’t submit your answers and when we’ve asked you why not, you say you’ve enjoyed the experience and feel no need to see if you got the right answer or not. However, if you do decide to submit your answer you will be entered into the prize draw and could win £1,000. You can see whether you were right or not and you can download a certificate. You can also give us your feedback and let us know if a clue has gone missing.As part of the feedback you give when you submit an answer you are asked to rate the Trail experience and whether you are likely to recommend the Trail to someone else. We believe that word of mouth is a very powerful marketing tool but we are also very interested in your ratings because if a Trail receives 7 or less then it is carefully reviewed in case the problem is a broken clue and if all the clues are intact but it still receives a lower than average rating then we are likely to take it out of the catalogue completely.
And some of you tell us using Facebook or Twitter or you phone us directly in the office.
Once we’ve identified there is an issue with a Trail the authorised trail writer who is responsible for that particular Trail will then make a trip out to that town or village and check what has happened to the clue and if it really has gone missing they will replace it.
More often than not the clue isn’t really broken or missing, it is under repair! Scaffolding is the bane of a Treasure Trails writer’s life! The Trail is amended to suit but the older version is kept ready to re-instate once the building has been painted, restored or renovated.
So thank you for your help and please keep up the good work!
Regular Trailers will know that all our Trails have 2 or 3 funny, quirky or just plain interesting “Did you Knows” which relate to the towns and villages the Trails are set around. We don’t have any pan UK Trails, but if we did we might use some of the following “Did You Knows” just for fun.
Did Ye Know Me Hearties
19th September is International Talk Like a Pirate Day! So you will need to get ready for it by polishing up on phrases like Arr and Aye Aye Cap’n! The point of the day is it is pointless apparently and you can read all about it here!
The word pirate comes from Latin pīrāta, from Greek peirātēs one who attacks, from peira an attempt, attack. Another one for the quiz bank.
Pirates are great singers because they can hit the high C’s! Ha ha.
Does Anyone Know
Jack the Ripper enjoyed a brief career as London’s most infamous serial murderer and the fact that he was never caught still adds to the mystery surrounding him. Nevertheless, it is thought that his horrible mutilation of
Mary Kelly was his last act of violence and there is no evidence that Jack, whoever he may have been, killed again after November 1888. Phew!
Ruder Symmetry is an anagram of Murder Mystery as is Dry Summer Tyre. When investigating if you have a list of suspects you could “try seedy Mr Rum” or “try Mrs Mudeery”! What other nutty anagrams can you get from Murder Mystery?
Arsenic has been called “The King of Poisons”, for its discreetness and potency. Many famous lives have died through poison including Napoleon Bonaparte, George the 3rd of England and Simon Bolivar! Yuck, must be a horrible way to die
Psst, Did You Know
James Bond’s code 007 was inspired by the bus route from Canterbury to London that Ian Fleming took! Today, there is an 007 that goes from Bromsgrove to Halesowen – doesn’t have the same ring about it, does it.
There is an international spy museum in Washington, but you don’t have to go to America to visit a spy museum! Here in the UK we’ve found one in Herefordshire dedicated to Violette Szabo and one in Chicksands in Bedfordshire. There is also the Mason Collection housed in a museum in Essex which displays ‘real pieces of espionage equipment’.
Apparently the game “I spy with my little eye” originated in the early 20th century as the first record of it is in The Winnipeg Free Press in December 1937! Now you really did need to know that didn’t you!
What other daft facts can you add to this list? Comment below or on our facebook page!